1. When your teenaged daughter is sobbing on my couch, having just received a diagnosis of depression, that is not the best time to glance at her and say in an exasperated tone, "It's not the end of the world."
2. When your anxiety-ridden three-year-old is too shy to demonstrate to me that he knows his colors and can name the parts of his body, it does not help to encourage him with, "You won't show the doctor your knee? Next time she'll give you a shot!"
That is all. Have a nice day.